OneGreatFamily.com The World’s Largest Online Family Tree

Frequently Asked Questions - Getting Started

Questions


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Answers

1 I received an email telling me my account was activated. Now what?

Once you have received your Member Account notification, you can login to your account and start using the Genealogy BrowserTM.

Start by logging in from the OneGreatFamily home page. Once you have logged in, you will click on the link that says View or Edit my family tree. If you are not able to launch Genealogy Browser, please make sure that your computer is compatible with Genealogy Browser. If you are using Mozilla Firefox or Netscape, be sure to install the plug-in.
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2 What is a group? How do I create one? How do I join one?

A group, or a OneGreatFamily Family Group, is your access point to the genealogy in OneGreatFamily. You can join a previously made group or create your own. A group is automatically created for you in order for you to view your genealogy in Genealogy Browser.

You can create another group by going to “My Home” after you have logged in. Scroll down the page and there is an option that says Groups. You can create a group by clicking on the link “create group.” Then, follow the instructions to create the new group. When you create a group, you automatically become the administrator to that group. Whoever you invite into your group can view, edit, and add to any genealogy in your group.

If someone has invited you to their group by email, you will go to “My Home” after you have logged in. Scroll down the page and there is an option that says Groups. You can create a group by clicking on the link “Join group.” Just type in the name and password of the group that you have been invited to. Note: You must be a registered member of OneGreatFamily.

You can invite others to your group by going to “My Home” after you have logged in. Scroll down the page and there is an option that says Groups. You can invite others to your group by clicking on the link “Invite others to your group.”
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3 I need help entering my information

If you are in need of help when learning how to enter your information, please login to OneGreatFamily.com and, on the home page, there is a subject heading of “Things to do.” Listed below are videos on how to understand and use the program. If you still have further questions, you can contact us by clicking here.
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4 I have entered data into OneGreatFamily; now what?

OneGreatFamily is unique in its goal and method. Our goal is to unite the efforts of all people working on genealogy and to connect the world together as OneGreatFamily. This process begins with you, the user. Once you have entered your data into our system, we search our database for common information. When matching data is found, it is brought back to you in the form of genbulbs or hints.

When hints appear, you may view them by clicking on the light bulb icon on the right side of the individual edit box. This will bring up the Hint for that particular individual. You may examine and choose to merge the data, or leave it how it is. Merging data may bring many generations of previously unknown information into your file. Many users have already experienced great increases in their pedigrees through merging.

The more data that you enter and the further back in ancestry you can get, the better chance you have for receiving Hints. For example, we have a man in our office that entered 2000 names. Because of our database’s automatic search capabilities, his chart now carries 23,000 names in it. You may also choose to collaborate with the user who submitted that data. That way, you may work out any differences you may have. If you would like more information on the many other unique features OneGreatFamily has to offer, please let us know. OneGreatFamily has much to offer that cannot be found on any other genealogy site or within any other genealogy program! If you have other questions or need further assistance, please contact us again.
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5 What is Genealogy Browser?

Genealogy Browser is unique to OneGreatFamily. Genealogy Browser allows you to enter your family history information, starting with yourself and working backwards, and then Genealogy Browser will search the family tree database that contains more than 110 million individuals to see what additional information it can find on your family.
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6 How do I start Genealogy Browser

You can start Genealogy Browser by logging into your account at OneGreatFamily.com and, after logging in, there is a link that says “View or edit my family tree.” Click on the link, and the process of finding your ancestors will then begin.
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7 What if I don't have all of the information for an ancestor?

Even if you do not have all of the information for an ancestor, that record will still be checked for matches. The more information you put in, the better your chances are for matches. Just enter as much information as you can and the system will continually search for matches for you.
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